Client Reviews

  • 5 star review  Another great holiday booked by zoe! We can recommend hotel Edison new york great location by times square but still quiet at night.

    thumb Michelle Jarvis
    11/08/2017

    5 star review  A great travel agent. Caroline helped us book our our 3 week honeymoon to Sri Lanka, the Maldives and Oman. She was great and so helpful with advice and recommendations on places to stay, excursions etc. We had a fantastic holiday, everything worked like clockwork and we wouldn't hesitate in using Caroline again or recommending her.

    thumb Andrew Hill
    8/19/2017

    5 star review  Thank you, Caroline for arranging a wonderful place for us to stay in Barcelona! The place you chose for us was conveniently located in the Gothic Quarter and close to everything we wanted to visit. There are lots of places to eat nearby. It was clean and friendly, just what we wanted! Your help is very much appreciated!

    thumb Beth Afton
    5/18/2017

    5 star review  Excellent service! Caroline has now booked two trips for myself and my friend!! We really can't wait for our big American adventure next year!!!

    thumb Bethanie Withers
    11/09/2015
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Average rating:  
 6 reviews
by Maggie and Alan Jones on Thorntons Travel
Sri lanka

We recently returned from a wonderful holiday in Sri Lanka, Caroline was very helpful and knowledgeable, the holiday was far more than we expected,amazing hotels and everything went to plan.thanks again to Caroline.

by Tom Hird on Thorntons Travel
You cannot go wrong

Caroline at Thornton's Travel went above and beyond to help me prepare a surprise holiday for my wife. The service I received was amazing and I will be visiting again many times in the future. 5/5You cannot go wrong.

by Julie Dando on Thorntons Travel
Very big thank you

Dear RachaelI am writing to you to say a very big thank you. We recently visited Disneyland, Paris, booked by yourself. Upon arrival we were delighted to be taken to a separate reception area as we had been given an upgrade that you had requested. The upgrade included a lake side room with a beautiful view. We received membership to their compass club which included private dining at breakfast which was a pleasure as if we hadn't received this upgrade we would've had to of queued for breakfast which with 2 boys under 6 would have been a stressful start to each day, however our start to the day at breakfast was the complete opposite. We also had fast passes to use in the parks which was helpful and made life easier. We also had the option of tea between 4 and 6, which the boys really enjoyed. Once again thank you so much for this upgrade request it made our holiday a lot easier and those little extras helped significantly.

by Samantha Chapman on Thorntons Travel
Massive thankyou

Just wanted to say a massive thankyou for all the work you did arranging our fabulous trip! The hotels and flight times couldn't have been any better. We managed to see everything we possibly could and the final destination in Mexico was just perfect. weather included! Thanks again Rachael, we look forward to booking our next holiday with you

by Anne-Marie Cross on Thorntons Travel
Exactly what we wanted

Having now looked at the Canada holiday we have booked, I just wanted to say Thank-you for sorting it all out for us. It was exactly what we wanted and you made it all very easy to book. 6 months and counting

by Karen Chandler on Thorntons Travel
Excellent service!

Excellent service! Caroline has now booked two trips for myself and my friend!! We really can't wait for our big American adventure next year!!!