As a global travel company Thornton’s Travel is committed to the health and safety of our clients and staff. We are closely monitoring the situation via both the World Health Organisation and local government and health authorities.

Cases of Covid-19 (Coronavirus) have been reported in locations in  countries throughout the world. Destination authorities have introduced enhanced health measures, so it is very important that travellers follow the public health advice relating to a local destination that they are travelling to. Travellers should also keep up to date on local advice during their visit.

Travellers are advised to read the Foreign & Commonwealth Office (FCO) travel advice for the country they are travelling to, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries. 

As a precautionary measure enhanced health screening procedures have been put in place at arrival and departure areas in many countries. Travellers should comply with these processes and take relevant preventative measures to reduce the risk of exposure.

Some countries have also introduced entry restrictions for people travelling from certain countries, travellers are advised to read the FCO travel advice and sign up to email alerts for the country they are travelling to, as these are subject to change at short notice.

Further information on Coronavirus, including advice on preparing for foreign travel and helping reduce the spread of the virus, is available from Public Health England and on the TravelHealthPro website.

If I need to contact Thornton's Travel to make urgent changes or cancel my reservation due to the evolving COVID-19 situation, what do I do?

If your require assistance outside of our office hour, we offer free round the clock support. Our business travel experts will be on hand to help by calling 0117 929 1633.

Live Map of Country Lockdown measures

The interactive map below provides you with the information you need to start planning your next business trip or holiday.

Use the interactive map to zoom in to the country or state you are interested in.
Click on the numbered circle to get detailed information.

Thornton’s Travel’s Coronavirus FAQ’s

How has Thornton's Travel been impacted by Coronavirus and what measures have you put in place to manage it?

  • Thornton’s Travel is committed to the health and safety of our clients and staff. We are closely monitoring the situation via both the World Health Organisation and local government and health authorities.
  • As part of our commitment to delivering a comprehensive service clients can, via their account manager, sign up to receive Thornton’s Travel Alerts, providing live updates on the current status of Coronavirus to ensure the information they have is accurate.
  • We continue to offer clients robust duty of care support to ensure traveller safety remains a priority.

How can I decide if it is safe to travel?

  • Follow communications your company is issuing regarding this topic and associated travel policy amendments. Furthermore, there is a wealth of information available, and we suggest you refer to any of the following:

Will my travel be refunded?

  • This will depend on a number of factors and can change at any time.
    • If the airline has cancelled your flight(s), then they will refund you.
    • If your company has advised you not to travel, and you cancel your travel, please inform Thornton’s Travel as soon as possible in order to avoid no-show charges by the airline. In general, the rules of the ticket issued will apply. Thornton’s Travel will inform you if your ticket is refundable, non-refundable, or has cancellation charges associated.
    • Some airlines are allowing travellers to re-book or cancel flights free of charge due to COVID-19, but this is a constant changing picture so please contact us for the latest information.

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If I need to contact Thornton's Travel to make urgent changes or cancel my reservation due to the evolving COVID-19 situation, what do I do?

If your require assistance outside of our office hour, we offer free round the clock support. Our business travel experts will be on hand to help by calling 0117 929 1633.

Live Map of Country Lockdown measures

Find out how we
can help you and
your business

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